At DekhoCar, we are committed to protecting your privacy and ensuring that your personal information is used responsibly. This Privacy Policy (“Policy”) explains how we collect, use, disclose, and protect your personal data when you visit or use our website and mobile application (collectively, the “Platform”).
By accessing or using DekhoCar’s services, you consent to the practices outlined in this Privacy Policy. If you do not agree with the terms of this Policy, please refrain from using our Platform.
1. Information We Collect
We collect both personal and non-personal information when you use our Platform. The types of information we may collect include:
Personal Information: When you register for an account, contact us, or engage in certain services, we may collect personal information such as:
Name
Email address
Phone number
Location information
Account login details
Transactional data (for purchases and inquiries)
Non-Personal Information: We also collect information that does not directly identify you but helps us enhance your user experience, including:
Browser type and version
Device type and operating system
IP address
Website usage data (pages visited, time spent on the site)
Cookies and other tracking technologies (see “Cookies” section below)
2. How We Use Your Information
We use the information we collect for the following purposes:
To provide, maintain, and improve the services and features available on the Platform.
To process your transactions and manage your account.
To send you promotional communications, newsletters, or updates about new products, services, and features, if you have opted in to receive them.
To respond to your inquiries, customer support requests, and feedback.
To analyze and understand user behavior and preferences to enhance the user experience.
To comply with legal obligations, resolve disputes, and enforce our agreements.
3. Sharing of Your Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following circumstances:
With service providers and partners: We may share your information with third-party vendors, contractors, and service providers who perform services on our behalf (e.g., payment processors, email providers, analytics tools). These third parties are obligated to protect your data and are prohibited from using it for any other purpose.
Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner, and we will notify you of any such change.
Legal obligations: We may disclose your information if required to do so by law, regulation, or legal process (such as subpoenas, court orders, or investigations by government authorities).
4. Cookies and Tracking Technologies
To enhance your user experience, we use cookies and similar tracking technologies (e.g., web beacons, pixel tags) on our Platform. These tools help us analyze trends, track user activity, and gather demographic information.
Cookies are small data files that are stored on your device when you visit the Platform. You can manage your cookie preferences through your browser settings, but please note that disabling cookies may affect the functionality of some features on the Platform.
For more information about the cookies we use and how we use them, please refer to our Cookie Policy.
5. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of data transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.
6. Your Rights and Choices
Access and Correction: You have the right to request access to the personal information we hold about you and to request corrections if the information is inaccurate or incomplete.
Deletion: You can request the deletion of your personal data in certain circumstances, such as if the information is no longer necessary for the purposes for which it was collected.
Opt-out of Marketing: If you no longer wish to receive promotional emails or newsletters, you can opt out by clicking the “unsubscribe” link in the email or by contacting us directly.
Data Portability: In certain cases, you may request a copy of your personal data in a structured, commonly used, and machine-readable format.
To exercise any of these rights, please contact us using the information provided below.
7. Retention of Your Information
We retain your personal data for as long as it is necessary for the purposes for which it was collected or as required by law. When your personal data is no longer required, we will delete it in a secure manner.
8. Third-Party Websites
Our Platform may contain links to third-party websites, applications, or services that are not operated by us. This Privacy Policy does not apply to third-party websites, and we encourage you to review the privacy policies of those websites before providing any personal information.
9. Children’s Privacy
Our Platform is not intended for use by children under the age of 18. We do not knowingly collect or solicit personal information from children under 18. If we learn that we have collected personal data from a child under 18, we will take steps to delete such information as quickly as possible.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated Policy will be effective as of the date indicated at the top of the page. We encourage you to review this Policy periodically to stay informed about how we are protecting your information.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:
